– Anders Sörman-Nilsson argues we’re living in a data scientific world. We can’t rely solely on culture, intuition or tradition.
– Customer service will become predictive, intuitive and integrated seamlessly with technology.
– Customers want a seamless brand experience across all platforms.
Listen to the episode on Spotify, Apple Podcasts, Google Podcasts, Stitcher, TuneIn and Youtube. On this episode of the Family Business Voice, Philip Grindell,...
George Isaac’s book, Your Business, Your Family, Your Legacy: Building a Multigenerational Family Business That Lasts, demonstrates that family businesses foster strong communities by...
According to Michael Haenlein, Marketing Professor and Scientific Director of the ESCP Europe Research Centre on Big Data, not only do we struggle to...