– Anders Sörman-Nilsson argues we’re living in a data scientific world. We can’t rely solely on culture, intuition or tradition.
– Customer service will become predictive, intuitive and integrated seamlessly with technology.
– Customers want a seamless brand experience across all platforms.
Listen to the episode on Spotify, Apple Podcasts, Google Podcasts, Stitcher, TuneIn and Youtube. On this episode of The Family Business Voice, Rodolfo Paiz...
Despite the formidable challenges of a global pandemic, Pedro Carvajal and the entire Carvajal organisation united around the company’s longstanding culture of putting people...
Randel Carlock takes a singularly pragmatic approach to the subject of family business management. His latest book, A Family Business on the Moon, written...