– Anders Sörman-Nilsson argues we’re living in a data scientific world. We can’t rely solely on culture, intuition or tradition.
– Customer service will become predictive, intuitive and integrated seamlessly with technology.
– Customers want a seamless brand experience across all platforms.
On this episode of The Family Business Voice, we speak to Neus Feliu, Partner at Lansberg Gersick Advisors, about her work on the Family...
On this episode of The Family Business Voice, Mark Wagner talks to Ramia about how family businesses can use customer service to compete with...
Ahmed and Reem from Numi Tea talk about the connection between tea, sustainable development and generosity.
