– Anders Sörman-Nilsson argues we’re living in a data scientific world. We can’t rely solely on culture, intuition or tradition.
– Customer service will become predictive, intuitive and integrated seamlessly with technology.
– Customers want a seamless brand experience across all platforms.
On this episode of The Family Business Voice, Mark Wagner talks to Ramia about how family businesses can use customer service to compete with...
On this episode of the Family Business Voice, Saliza Abdullah, Managing Director and CEO of BG Capital Holdings, talks about her journey at the...
When Ben Cross began his career as a marine biologist, he never imagined that years later he’d end up spending his days in a...
