– Anders Sörman-Nilsson argues we’re living in a data scientific world. We can’t rely solely on culture, intuition or tradition.
– Customer service will become predictive, intuitive and integrated seamlessly with technology.
– Customers want a seamless brand experience across all platforms.
On this episode of The Family Business Voice, Mark Wagner talks to Ramia about how family businesses can use customer service to compete with...
On this episode of The Family Business Voice, Kelly Spiker, second-generation coffee entrepreneur and COO of Woods Coffee, talks to Ramia about generating growth...
On this episode of the Family Business Voice Ramia speaks with Marshall Rabil, third generation owner and Marketing Director of Hubs Peanuts. See the...